Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
